Getting Started Guide

Overview

Welcome to VirtualShield – a comprehensive online security and privacy platform that offers several different security services, including VPN Protection, Antivirus Protection, Identity Protection, Ad & Malware Blocking, and much more for complete anonymity.

This article explains in detail exactly what VirtualShield is, and how it works under the hood. It also teaches you how to get started protecting all of your devices using VirtualShield. Learn how to create a new account, and how to activate protection for the very first time.


How does it work? Signing Up Activating Protection

In this section


Choose a Protection Plan

Now it's time to choose your plan and apply any optional add-ons. We recommend one of the 12 months or 24 months options to maximize your savings. Alternatively, you can choose to pay monthly instead if you prefer. The choice is entirely up to you.

If you're just looking to hide your location, the Basic plan is all you need. This plan also includes Real-time Threat Monitoring using our Personal Data Removal service. If you would like to take advantage of the additional services we offer, one of our Plus or Ultimate plans might interest you.

1

Protect your entire family and all of your devices with our fast, secure, unlimited VPN service. Includes Unlimited devices, Over 25 virtual regions to choose from, Invisible VPN and unrestricted streaming on your favorite apps & websites, and more.

2

In addition to our fast, secure, unlimited VPN and Personal Data Removal service, this plan includes Ad & Malware Blocking, SSN Monitoring, Dark Web Scanning, and more.

3

If you want to be fully protected, this plan unlocks full access to everything, without the need for any add-ons. Some features include Antivirus Protection, Full Identity Theft Protection, Up to $1 million Insurance, and more.

If you have a coupon code, you can apply it when you're checking out to receive additional discounts. See our support article for more information.

Select a Payment Method

Next you will be asked to enter your login details and select a payment method. We accept all major forms of payment, including credit/debit cards as well as PayPal, Apple Pay, and Google Pay.

We'll just need to verify your information to keep spammers and hackers out. This helps us ensure that our network remains secure for valued customers just like you. Remember, you won't be billed for 7 days, and you can choose to cancel at any time.

You can also choose to opt-out of the free trial period, and pay today instead. If you do, you will receive an additional 4 months added to your subscription entirely free of cost.

Verify your Email Address

As soon as you hit Continue, the system will process your order. You will receive a confirmation email in your inbox to confirm that your account has been created successfully.

Lastly you need to verify your email address, by pressing the button in the confirmation email. This is an important step to ensure that your account is fully registered within our system.

If you can't find the confirmation email, try looking in your junk/spam folder, or contact our support team for assistance.

Common Questions

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Can I use the Antivirus on iPhone/iPad?
While Apple doesn't natively support Antivirus on iOS, we've got you covered. Our VPN includes advanced network-level malware blocking to keep your devices secure. Simply download the app for full protection on your iOS device.
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My plan only includes VPN, what can I do?
We can tailor your subscription to suit your specific needs, for the lowest price. Don't hesitate to contact us and we'll be happy to upgrade your subscription. We can also help you apply additional discounts.
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I already have an Antivirus, do I still need a VPN?
While an Antivirus protects all of your offline apps, files, and media, a VPN protects all of your online traffic when you surf the web. When used in combination, you will be fully protected from threats. Both online and offline.

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