Overview
VirutalShield is fully compatible with all modern computers, tablets, and mobile devices. Our mobile apps can be downloaded directly from the Apple App Store or the Google Play Store, and our desktop apps can be downloaded from our website.
We support devices like Google Chromebook and Amazon Kindle/Fire tablets as well. If you don’t see your device listed below, chances are you can still install VirtualShield. However, there are a few devices that are too old to run our official desktop/mobile apps. This page will help you determine whether your device is supported or not.
Windows 
macOS iOS AndroidVirtualShield for Windows
We have two different apps available for Windows computers. Our 
secure, unlimited VPN app, and our brand-new Antivirus app. Both of these apps are supported on Microsoft Windows 7 and above. This includes Windows 8, 8.1, 10, and the new Windows 11.
If you can download and 
install other apps on your computer, then it is likely you can install VirtualShield as well. If you are having trouble installing apps outside of the Microsoft Store, see our support article.
Service Pack 1 is required on Windows 7 systems. It will be installed automatically allongside other Windows updates. See this
Check your Windows version
If you are unsure which version you’re using, you can follow these simple steps to check. As long as you are using Windows 7 or later, it means your computer is fully compatible.
How to determine which version of Windows you’re using:
Click the Start button, type “winver” in the search box and press Enter.
Alternatively, you can press
A screen will appear with detailed information about your Windows Operating System, including the 
version and the revision number.
Upgrade your Windows version
If your computer is not supported we recommend checking for Windows updates. If a new version is available and if your system is compatible, you may be eligable to upgrade your Windows version for free.
How to check for updates on your Windows computer:
Start by connecting to a power outlet, if your computer runs on battery.
Click the Start button, type “update” in the search box and select Check for updates from the list of results.
If you don’t see the Check for updates option, select Windows Update.
Wait while Windows looks for the latest updates for your computer.
That’s it! Once the update is complete, you can proceed to install VirtualShield.
See our support article for more info on how to install and uninstall the app on your Windows computer.
VirtualShield for macOS
We have two different apps available for Mac computers. Our secure, unlimited VPN app, and our brand-new Antivirus app. Both of these apps are supported on macOS X 10.14 (Mojave) and above. This includes macOS 11, 12, 13, 14, 15, and the new macOS 26 (Tahoe).
If you can download and install other apps on your computer, then it is likely you can install VirtualShield as well. If you are having trouble installing apps outside of the Apple Store, see our support article.
Chances are you can run macOS Tahoe, learn how to upgrade here.
Check your macOS version
How to determine which version of macOS you’re using:
From the Apple menu near the corner of your screen, choose About This Mac.
A window will appear with detailed information about your macOS Operating System, including the version and revision number.
See this Apple article for more info on how to check your macOS version.
Upgrade your macOS version
How to check for updates on your Mac computer:
Start by connecting to a power outlet, if your computer runs on battery.
From the Apple menu near the corner of your screen, select System Settings.
If you don’t see the System Settings option, select System Preferences.
Select General in the sidebar, then click Software Update on the right.
Wait while Apple looks for the latest updates for your computer.
That’s it! Once the update is complete, you can proceed to install VirtualShield.
See this Apple article for more info on how to check for system updates.
In this section
VirtualShield for iOS
The VirtualShield VPN app is supported on Apple iOS 13.0 and above. This includes iOS 14, 15, 16, 17, 18, and the new iOS 26.
If you can download and install other apps from the Apple App Store, then it is likely you can install VirtualShield as well. It is not possible to install apps outside of the Apple App Store. This was a design choice made by Apple.
Apple TV and Apple Watch is not supported at this time.
Check your iOS version
How to determine which version of iOS you’re using:
Open the Settings app on your Apple iPhone/iPad.
If you can’t find this icon,
Navigate to General > About from the list of options.
You can also ask Siri to open your phone’s About screen.
A screen will appear with information about your iOS Operating System, including the version and revision number.
See this Apple article for more info on how to check your iOS version.
Upgrade your iOS version
How to check for updates on your iOS phone/tablet:
Start by connecting to a power outlet, if your device runs on battery.
Open the Settings app on your Apple iPhone/iPad.
Navigate to General, and then tap Software Update.
Wait while Apple looks for the latest updates for your device.
That’s it! Once the update is complete, you can proceed to install VirtualShield.
See this Apple article for more info on how to check for device updates.
VirtualShield for Android
We have two different apps available for Android phones/tablets. Our secure, unlimited VPN app, and our brand-new Antivirus app. Both of these apps are supported on Google Android 7.0 and above. This includes Android 8, 9, 10, 11, 12, 13, 14, 15, and the new Android 16.
If you can download and install other apps from the Google Play Store, then it is likely you can install VirtualShield as well. To install apps outside of the Google Play Store, see our support article.
Coming soon to Android TV and Amazon Fire Stick devices.
Check your Android version
How to determine which version of Android you’re using:
Open the Settings app on your Android phone/tablet.
If you can’t find this icon, ask Google to open your Settings.
Navigate to System > Advanced > System update from the list of options.
If you don’t see the Advanced option, tap About phone.
A screen will appear with information about your Android Operating System, including the version and revision number.
See this Google article for more info on how to check your Android version.
Upgrade your Android version
How to check for updates on your Android phone/tablet:
Start by connecting to a power outlet, if your device runs on battery.
Open the Settings app on your Android phone/tablet.
If you can’t find this icon, ask Google to open your Settings.
Navigate to System, and then tap System update.
Wait while Google looks for the latest updates for your device.
That’s it! Once the update is complete, you can proceed to install VirtualShield.
See this Google article for more info on how to check for device updates.
Common Questions
My device is not listed above, what can I do?
If your device is not listed, don’t worry. It is likely you can still install VirtualShield. VirtualShield will be coming to more devices very soon, including Android TV, Amazon Fire Stick/Fire TV and more.
My device is too old to run the app, what can I do?
If your device is incompatible, we strongly recommend upgrading your Operating System in order to be fully protected against the latest threats.
Why can’t I install the app on my device?
The first thing we recommend is following each of the steps in our Troubleshooting article. If you are still experiencing issues, please don’t hesitate to contact us.