Getting Started Guide

Overview

Welcome to VirtualShield – a comprehensive online security and privacy platform that offers several different security services, including VPN Protection, Antivirus Protection, Identity Protection, Ad & Malware Blocking, and much more for complete anonymity.

This article explains in detail exactly what VirtualShield is, and how it works under the hood. It also teaches you how to get started protecting all of your devices using VirtualShield. Learn how to create a new account, and how to activate protection for the very first time.


How does it work? Signing Up Activating Protection

In this section


Install the app(s)

First of all, congratulations on signing up, and taking the first step to reclaim your online privacy.

Not only will you be protected by our state-of-the-art VPN network, you can now rest assured use your devices with comfort and peace of mind, knowing that both your online and offline activity will be fully protected against all of the latest threats.

After signing up, the next step is to install the VirtualShield VPN and/or VirtualShield Antivirus app on all of your various devices.

1

To hide your location, encrypt your data, and block online ads/popups or malware, you can install the VirtualShield VPN app. Our VPN will encrypt your entire internet connection to protect your online privacy.

VPN Protection comes included with all of our new Basic/Plus/Ultimate plans. For more help getting started, see our support article.
2

If your device already contains malware/viruses, or to safeguard all of your apps, files, and media from future attacks, you can install the VirtualShield Antivirus app. The Antivirus will automatically scan your device and remove/quarantine any threats in real-time.

If you do not have a VirtualShield Ultimate plan or the Antivirus add-on, contact us and we'll be happy to upgrade your subscription.

Toggle Protection

Once the app is installed, you will be presented with the Overview/Status screen. This is where you can connect to and disconnect from the VirtualShield network.

This screen may look a little different depending on the make and model of your device, but the concept is the same. You will see a power button, and a place to choose your location.

Now it's as simple as pressing the Connect button or the Scan button. That's it! You are now protected by VirtualShield.

Now all you need to do is press the power button to toggle VPN protection. That's it! You are now protected by VirtualShield.

That's it! You can now surf the web with full privacy, security and peace of mind, while being protected by our secure network.

What's next?

After activating protection, the final step is to Verify your Protection.

Other services like Personal Data Removal and Identity Theft Protection can be accessed directly from your Account Dashboard. No apps are required. You can access these services from any device with an internet connection, no matter where you're located:


Common Questions

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Can I use the Antivirus on iPhone/iPad?
While Apple doesn't natively support Antivirus on iOS, we've got you covered. Our VPN includes advanced network-level malware blocking to keep your devices secure. Simply download the app for full protection on your iOS device.
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My plan only includes VPN, what can I do?
We can tailor your subscription to suit your specific needs, for the lowest price. Don't hesitate to contact us and we'll be happy to upgrade your subscription. We can also help you apply additional discounts.
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I already have an Antivirus, do I still need a VPN?
While an Antivirus protects all of your offline apps, files, and media, a VPN protects all of your online traffic when you surf the web. When used in combination, you will be fully protected from threats. Both online and offline.

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