Getting Started with IdentiSafe


This article will help you set up your Identity theft protection and Credit monitoring for the very first time. It doesn't matter which device you are using, this article applies to computers, cell phones, tablets, and more.

What is IdentiSafe? Activating Protection

In this section

What is IdentiSafe?

We believe that identity protection is something that you shouldn't have to worry about on a daily basis. And if something does happen, you should still not need to worry. That's why VirtualShield is proud to announce our brand-new identity theft protection and credit monitoring service, called IdentiSafe.

At IdentiSafe, everything is handled for you, it couldn't be easier. It's a full, white-glove concierge recovery service. IdentiSafe has numerous security measures in place to protect the loss, misuse, and alteration of your personal information, both online and offline. Some services we offer include:


We constantly monitor your information.


We notify you immediately in case of a threat.


If identity theft does happen, we handle the entire recovery process for you.


If you opt-in to our $1M insurance policy*, most costs will be covered as well.


There's nothing to download, just sign up and get protected.

Why choose VirtualShield?

We employ industry standard data protection policies and continually upgrade and improve our security systems to ensure the safety of your personal information at all times. All information is transmitted and stored using end-to-end Military Grade AES 256-bit encryption.

We have a 100% Zero Logs policy, and we do not collect or hold any non-public information until it is needed to provide our recovery services. In case of a breach, our Identity Theft recovery experts are here to assist you 7 days a week, from 7 AM PST to 5 PM PST.

You can choose to receive alerts by email, by phone, or both. We recommend setting up SMS Text Alerts on your cell phone, so you will be notified immediately if we find any breaches.

Common Questions

Do I need to add all of my info to be protected?
No, all that is required is your SSN number and/or your USPS address. These are the first data points that we will monitor, everything else is entirely optional. However the more information you provide, the better we can protect you.
Does IdentiSafe work outside of the United States?
Currently only the United States and Canada are supported, due to the U.S. Postal Service. There is no plan to expand into other countries at this time.

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