Overview
VirtualShield uses a sophisticated Very Early Warning System to monitor private and public databases for signs of early identity theft and ID Theft Risk. After adding you and your family’s information, you can safely shop online and use social media, knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will put a flag in your Dashboard along with instructions on how to protect yourself. Our Identity Restoration Team is also here to assist you. If identity theft does happen, we handle the entire recovery process for you.
In this article
Adding your USPS Address
Add your Postal address so that we can monitor it for change of address requests. This happens when someone requests an official change of address with the United States Postal Service.
This can be dangerous because if successful, your personal and important mail can be re-routed to a different address. Receive bank or mortgage statements in the mail? Now imagine if those got into the wrong hands.
You can to add up to 10 addresses at the same time, if you would like to monitor your family’s details in addition to your own.
How to add your U.S. Postal address:
Start by visiting your 
Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Addresses, choose Add address.
If there is no address on file you will be unprotected. We must have at least one SSN number and Postal address on file in order to protect you.
Enter your U.S. Postal address into the field(s) provided, then press Add.
That’s it! You will be notified on your Dashboard and via email or SMS/text alerts if we detect any breaches.
Removing your USPS Address
If you’ve reached the 
maximum limit for your account, you can follow the 
same exact steps to remove a USPS address you added previously. Just be aware it will 
no longer be monitored by our system.
How to remove your U.S. Postal address:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Addresses, choose Remove next to the Postal address you would like to remove.
This action can not be undone. We must have at least one SSN number and Postal address on file in order to protect you. Everything else is entirely optional.
Common Questions
Do I need to download an app?
No, you don’t need to install any software to utilize this service. You can access your Dashboard from any device with an internet connection. Once you enter your information, no further action is required.
Will I receive an alert if I’ve been breached?
Yes, you can find your alerts by visiting your Dashboard. Alerts will also be sent to your email address or phone, depending on your personal preference. See our support article for more info on how to set up SMS text alerts on your phone.