Overview
VirtualShield uses a sophisticated 
Very Early Warning System to monitor 
private and public databases for signs of early identity theft and ID theft risk. After adding you and your family’s information, you can safely shop online and use social media knowing your identity is fully secure against breaches.
In the event that your information appears compromised, we will immediately alert you on your 
Account Dashboard and via SMS/text message along with instructions on how to protect yourself. If identity theft does happen, our Identity Restoration Team will handle the entire recovery process for you.
In this article
How does it work?
Similarly to a driver’s license, passports are often used as a primary or secondary form of identification. While typically it is only used when you travel, your passport can also be a tool for 
hackers and 
thieves to impersonate you and verify themselves as you.
If a thief comes across your passport, you can be at risk in numerous ways. Our system can help prevent that by alerting you immediately if we detect any suspicious activity. We monitor the dark web and global databases to see if your sensitive information has been compromised.
We continuously crawl hacking forums, illicit marketplaces, and stolen data dumps to determine if your passport number has been leaked. If your passport is found being traded or sold online, the system flags it so you can take steps to freeze your credit and request a new passport.
We can monitor up to 10 passports at the same time to protect your entire household against identity theft, in addition to your own.
Adding your Passport
Our support team will 
never ask for your passport number, you must provide these details manually. Follow these steps to securely add your passports so that we can monitor them for you.
How to add your Passport:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Passports, choose Add passport.
If there is no passport on file you are still protected. However, we recommend adding at least one passport for an additional layer of security.
Enter a valid Passport number into the field provided, then press Add.
That’s it! You will be notified on your
data breaches.
Removing your Passport
If you’ve reached the 
maximum limit for your account, you can follow the 
same exact steps to remove a Passport you added previously. Just be aware it will no longer be monitored by our system.
How to remove your Passport:
Start by visiting your Account Dashboard. Select ID Monitoring from the navigation menu, or use the link below:
If you do not have a
Press the Setup button to activate your protection, if you have not done so already.
For more help verifying your identity and activating Identity Protection, see our support article.
Select the Monitored Information tab near the top of the page.
Alternatively, you can press the Review or Update button on the
Below Passports, choose Remove next to the passport you would like to remove.
This action can not be undone. We must have at least one SSN number and USPS address on file in order to protect you. Everything else is optional.
Common Questions
Do I need to download an app?
No, there’sinstall any software to utilize this service.
Can I remove my family’s information?
Absolutely! We can monitor up to 20 bank accounts, 10 credit cards, 10 email addresses, 10 phone numbers, 3 SSN numbers, and more. You can monitor your relatives’ identity on your
Will I receive an alert if I’ve been breached?
Find your alerts by visiting your