How to Connect Automatically

Overview

This option allows you to automatically connect to our servers if you become disconnected for any reason. This can happen for a number of reasons, including a poor connection, when your network changes, or when your device wakes up from Sleep mode.

This adds an additional layer of security to the VPN, by preventing any unwanted (private) information from leaking across your regular (public) network without your knowledge/permission.


 Windows  iOS  Android

 Windows

This setting is disabled by default, you must enable it yourself. You can also choose to leave this option disabled if you prefer to connect manually instead.

This feature is entirely optional, and it can be enabled or disabled at any time.

Connect Automatically

How to connect automatically on your Windows computer:
1

Open VirtualShield and log in to your account, if you are not logged in already.

For more help logging in and connecting, see our support article.
2

Click More Options (three vertical dots) near the corner of the app, and choose VPN Settings from the popup menu.

You can also right-click the shield icon next to your clock, then navigate to VPN > VPN Settings from the popup menu.

3

Select Connect Automatically to expand the list of options.

4

You will see four different options on this screen. Select your desired option, then click the  back arrow to return to the Home screen.

  • Off (Connect Manually) - Never connect automatically, you must toggle the power button to connect to our servers manually.
  • On Wireless Networks - Automatically connect on wireless networks only, and ignore hardwired (Ethernet) networks.
  • On Untrusted Networks - Automatically connect to networks that have not been added to your Trusted networks.
  • Always (Wi-Fi + Wired) - Always connect automatically, including both wireless and hardwired networks.

You can also click the +Add button to add your current network to the list of Trusted networks.

Common Questions

?
Can I connect automatically when I'm away from home?
Yes you can! Simply choose the On Wireless Networks option, or add your Home network to the list of Trusted networks.
?
Why can't I see this option on my device?
We'll be adding this option to more devices very soon, including macOS, Linux, and more. Contact us for more detailed information.

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