How many devices can I use?

Overview

As of October 1st, 2021, VirtualShield’s plans now offer support for unlimited devices. Each user on an account, whether it’s an Individual or a Family plan, gets unlimited devices. There’s no more restrictions, device limitations, or caps on your bandwidth. VirtualShield has gone UNLIMITED.


In this article


How does it work?

All of our plans have been updated to be user-based rather than device based. This means each user can have unlimited devices*, and additional users can be added to each of our new plans.

This includes our old/legacy plans. However, the Individual and Family plans have been discontinued. Our new plans are strongly recommended for the highest level of security, at the lowest overall price.

1

You can add additional users to your plan at any time by visiting your Account Dashboard. Select My Subscription from the navigation menu, then press Add member:

If you don’t see this option, it is likely you have exceeded the number of users for your plan. Contact our support team if you would like to add more users.
2

Enter your family member’s email address, then press Invite.

A confirmation link will be sent to their email address. This is an important step to complete the registation. See our support article for more information.
After enabling 2-factor authentication (coming soon!) you get unlimited devices. Otherwise, each user will be limited to 5 devices.

Why is it important?

While we understand that sharing accounts and passwords is very easy, it is not the most secure sharing solution. As you may already know, sharing your password can lead to dangerous consequences.

If your credentials end up in the wrong hands, they can lock you out of your account or gain access to your personal information. You could also be giving your friends and family access to your other accounts without even knowing it.

To combat this problem, we now offer affordable plans where every user can have their own unique email address and password, along with unlimited devices. Now you can share your account without compromising your security.

That’s why using a secure password is so important. Hackers use malicious tools to steal and crack passwords containing common lettersnumbers, or phrases.


Which plan do I choose?

It doesn’t matter which plan you choose! Our new plans all work the exact same way. They were designed to be single user accounts by default, and additional users can be added using an add-on.

This lets you add as few or as many extra users as you need. You are no longer restricted to 5 users. Additionally, these plans allow you to bundle multiple services together, for a lower price.

1

Protect your entire household and all of your devices with our secure, high-speed VPN service. Includes UNLIMITED devices, Local Network Access, over 25 virtual regions to choose from, Unrestricted Streaming on your favorite apps and websites, and more.

2

In addition to our secure, unlimited VPN service, this plan includes Ad & Malware Blocking, SSN Monitoring, Address Monitoring, Dark Web & Data Breach Alerts, and more.

3

If you want to be fully protected, this plan unlocks full access to everything, without the need for any add-ons. Some features include Antivirus Protection, full Identity Theft Protection for your entire family, up to $1 Million Insurance, and more.

We’re always offering seasonal promotions. If you have a coupon code, you can also apply it when you’re checking out to receive additional discounts.

Common Questions

Can I use the Antivirus on unlimited devices?
The VirtualShield VPN app works on unlimited devices, while the VirtualShield Antivirus app can be installed on up to 3 devices at the same time. You can also add up to 7 devices using an add-on.
I have a Family plan, what should I do?
Your Family plan still includes up to 5 users. You can keep your existing plan or you can upgrade to one of our new plans to maximize your savings. The choice is entirely up to you.

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