How to Track your Credit Score


It’s important to monitor your credit because significant changes can signal potential fraudulent activity. If you receive an alert that is unfamiliar to you, please contact our support team so that we can assist you.

Credit Score Tracking

Your credit score is important. It can help you get an auto loan, apply for a mortgage, and more. A credit score is a number ranging from 300-850 that depicts a consumer's creditworthiness. The higher the credit score, the more attractive the borrower.

A credit score is based on various factors like credit history, number of open accounts, total levels of debt, and repayment history. Lenders use credit scores to evaluate the probability that an individual will repay loans in a timely manner.


Start by logging in to your online Account Dashboard.

This feature is only available with our VPN Plus or VS One plans. If you have a basic VPN subscription, some of the relevant options may not appear.

Choose Identity Security from the main menu and activate your protection, if you have not done so already.

For more help activating Identity Theft protection, see our support article.

Press the Manage IdentiSafe button. You will be redirected to your IdentiSafe Dashboard.

This is where you can monitor and track your Credit Score, set up SMS Text Alerts, and more.

Select the Credit Services tab, then choose Credit Monitoring from the drop-down menu.


Press the Click Here and Verify Your Identity button to proceed.


Accept the Terms and Conditions, then complete the information requested to access your TransUnion credit information.

Once you submit your information, you will be asked to complete an authentication quiz to better protect your credit profile.

That's it! You can begin monitoring your credit score and history from your Dashboard.

If you would like to see your full credit report, you can download your TransUnion credit report once every quarter.

Common Questions

Do I need to download an app?
No, you don't need to install any additional software on your device. You can access your Account Dashboard from any computer, phone, or tablet with internet access. Once you enter your information, no further action is required.
Does IdentiSafe work outside of the United States?
Currently only the United States and Canada are supported, due to the U.S. Postal Service. There is no plan to expand into other countries at this time.

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